Planet Holiday Hotel & Residence, a four-star property in Batam’s Sei Jodoh district, sits five minutes by car from Harbour Bay International Ferry Terminal – a key access point for travellers from Singapore and beyond. This review draws on verified data from the hotel’s official site, major booking platforms, and guest feedback to answer the most common questions about its amenities, location, and overall value.
Last checked: 2026-07-04
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Hotel Name: Planet Holiday Hotel & Residence ·
Location: Sei Jodoh, Batam, Indonesia ·
Rating: 4-star ·
Key Amenities: Outdoor pool, hot tub, fitness center, restaurant, bar, free WiFi
How we researched this
Last checked: 2026-07-04.
Sources reviewed: official property website, Booking.com listing, TripAdvisor reviews, Hotels.com listing, HotelsCombined data, Expedia property page, GuestReservations description, Trip.com user reviews.
We did not conduct an on-site visit, interview staff, or independently verify prices; all claims are based on publicly available sources current as of early 2026.
Planet Holiday Hotel & Residence at a glance
Building
- 85-metre high-rise (Expedia)
Proximity to ferry
- 5-minute drive from Harbour Bay International Ferry Terminal (Official site)
Star rating
- 4-star hotel (Booking.com)
| Fact | Detail |
|---|---|
| Hotel Name | Planet Holiday Hotel & Residence |
| Location | Sei Jodoh, Batam, Indonesia |
| Rating | 4-star |
| Key Amenities | Outdoor pool, hot tub, fitness centre, restaurant, bar, free WiFi |
| Number of rooms | 282 (including 42 suites) |
| Average nightly rate | US$48 (low season from US$24) |
| Overall guest rating | 8.2/10 – “Very Good” (Hotels.com) |
| On-site restaurants | 4: Arirang Korean & Japanese, Chapron Lounge, Café de Venus, Shiang Palace |
Where is the Planet Holiday Hotel and Residence?
The property stands on Jalan Raja Ali Haji in the Sei Jodoh entertainment district, roughly midway between the Nagoya commercial area and the Jodoh neighbourhood (Expedia). Harbour Bay International Ferry Terminal, the main port for ferries from Singapore, is a five-minute drive away. Multiple guest reviews on Booking.com praise the location for its proximity to Nagoya Hill Mall, BCS Mall and Grand Batam Mall.
Address and landmarks
Jalan Raja Ali Haji, Sei Jodoh, Batam, Indonesia. The hotel is a 10-minute walk from Nagoya Hill Mall and a short taxi ride from the ferry terminal. The free weekend shuttle (Friday–Sunday) takes guests to nearby shopping centres, according to GuestReservations.
Distance from Harbour Bay Ferry Terminal
The official site states a five-minute drive. One Hotels.com guest (Vincent) noted “good location near harbour, and good seafood restaurant” (Hotels.com). This places the hotel conveniently for weekend travellers arriving by ferry.
The bottom line: The hotel’s central location near the ferry terminal and major malls is consistently cited by guests as a top advantage.
Does Planet Holiday Hotel offer free breakfast?
Complimentary breakfast: what the official site says
The official property website does not list free breakfast as a standard inclusion (Planet Holiday Hotel & Residence). Booking.com’s amenity list also omits complimentary breakfast, while noting that some rate plans may include it. Breakfast can be purchased at Café de Venus, one of the four on-site restaurants (Booking.com).
Guest feedback on breakfast
Reviewers on TripAdvisor and Booking.com occasionally mention buying breakfast at the hotel, but no pattern of free breakfast appears in the guest comments reviewed. If a complimentary breakfast is important, travellers should confirm with the hotel directly before booking.
Tip: Some online travel agencies offer room-only and breakfast-inclusive rates side by side – compare before you book.
Is there a pool at Planet Holiday hotel?
Pool type and hours
Yes – the hotel has an outdoor swimming pool, a separate kids’ pool, and a jacuzzi, all located on level 5. The same floor houses the spa, sauna, steam room and fitness centre (HotelsCombined). A TripAdvisor reviewer summarised: “Level 5 was Awesome with swimming pool/spa/sauna/jacuzzi/kids pool/gym” (Tripadvisor).
Note for families: While the kids’ pool is a plus, guest reviews indicate limited other children’s facilities beyond the pool area itself.
What guests say about the pool
Multiple reviews (three or more) on Booking.com and TripAdvisor mention the pool as a highlight, especially the combination of pool, jacuzzi and spa in one area. One review noted the pool area can get crowded on weekends – a pattern observed in other Batam city hotels.
What to watch: The pool and spa facilities are a real asset for relaxation, but families should be aware that the hotel does not offer extensive children’s programming.
Is Planet Holiday Hotel pet-friendly?
Pet fees and restrictions
The hotel’s official website and major booking platforms (Booking.com, Expedia, Hotels.com) do not mention a pet policy. No guest reviews in the available data describe bringing pets. In the absence of a stated policy, the hotel is likely not pet-friendly, or any pet stays require prior arrangement. If you’re looking for family-friendly dining options, check out this $baby friendly restaurants in Singapore for baby-friendly restaurants in Singapore.
What to do if you travel with a pet
Travelers with pets should contact the hotel directly before booking. If Planet Holiday does not accept pets, alternatives in the Nagoya area may allow them – but no specific pet-friendly properties were identified in this research.
“The front desk staff and doorman/security were very helpful and polite. The rooms are kept clean and tidy by the housekeeping staff daily without fail.”
– Verified Booking.com guest, 2025–2026 reviews
Pros and cons based on guest feedback
Pros
- Central location near Harbour Bay ferry terminal and malls
- Four on-site restaurants covering Korean, Japanese, Chinese and international cuisines
- Outdoor pool, kids’ pool, jacuzzi, spa and fitness centre
- Friendly and helpful staff (mentioned in multiple reviews)
- Free weekend shuttle to shopping centres
Cons
- Decor described as dated by several guests (Trip.com, 2025)
- No free breakfast standard (must be purchased separately)
- Limited children’s entertainment beyond the pool area
- Pet policy unclear – likely no pets allowed
- Some reviews note that certain areas feel “vintage” rather than modern
Best for different traveller types
- Business travelers – Proximity to Batam’s business district, free WiFi, and meeting facilities (mentioned on official site) make it practical for short work trips.
- Families – The kids’ pool, family rooms and suites, and nearby malls suit families; however, the lack of extensive children’s activities may limit appeal for longer stays.
- Couples – The spa, pool, evening entertainment (karaoke, nightclub) and multiple dining options offer couples a self-contained weekend escape.
Pricing: what to expect
According to HotelsCombined, the average nightly rate at Planet Holiday Hotel & Residence is around US$48, with lows of US$24 per night in low season and typical Saturday rates near US$29. This positions the hotel firmly in Batam’s mid-range segment – comparable to other four-star properties near Nagoya Hill Mall but with more extensive on-site amenities than many peers.
Rates can spike during Indonesian public holidays and peak weekends; booking through OTAs like Booking.com or Hotels.com often provides free cancellation options.
Money-saving tip: If your travel dates are flexible, weekend stays (Friday–Sunday) include the free mall shuttle, reducing transport costs.
Comparable Batam hotels
For readers weighing options, these three properties offer similar mid-range prices and locations near Nagoya and Harbour Bay:
- Nagoya Hill Hotel – Directly connected to Nagoya Hill Mall; slightly lower price point but fewer dining outlets. (Booking.com, 2026)
- Harmony Hotel Batam – A 3.5-star property near Harbour Bay; smaller pool but often cheaper. (Expedia, 2026)
- ASTON Batam Hotel & Residence – 4-star with a similar mix of suites and residences; slightly farther from the ferry. (Hotels.com, 2026)
Our pick: why Planet Holiday Hotel & Residence stands out
For first-time visitors to Batam on a mid-range budget or couples seeking a relaxing stay with easy ferry access, Planet Holiday Hotel & Residence delivers the best overall value among its immediate competitors. The combination of a full-service spa, multiple restaurants, weekend shuttle, and consistently high staff ratings (8.2/10 on Hotels.com) offsets the slightly dated decor. If modern styling is your priority, consider ASTON Batam; but for amenities-per-dollar, Planet Holiday takes the lead.
Frequently asked questions
Does Planet Holiday Hotel offer free WiFi?
Yes – complimentary WiFi is available throughout the hotel, including guest rooms and public areas (Expedia).
What are the check-in and check-out times?
Check-in is from 14:00, and check-out is until 12:00 noon (Official site).
Is parking available at the hotel?
Yes – free self-parking and valet parking are available (GuestReservations).
Does the hotel have a fitness centre?
Yes – a fitness centre is located on level 5, beside the pool and spa area (HotelsCombined).
Is there a restaurant on site?
Yes – four on-site restaurants: Arirang Korean & Japanese, Chapron Lounge, Café de Venus and Shiang Palace (Booking.com).
Are there any nearby shopping centres?
Nagoya Hill Mall, BCS Mall and Grand Batam Mall are all within a short drive or walk (Booking.com reviews).
Can I book a shuttle from the ferry terminal?
The hotel does not advertise a dedicated ferry shuttle, but taxis and car hire are available at Harbour Bay; the five-minute drive costs approximately IDR 30,000–50,000.