First World Hotel Address: Contact Number & Postal Code

Q: Does First World Hotel have a 24-hour hotline?

Yes, the number +60 3-2718 1118 is available 24 hours.

Q: How do I book a room at First World Hotel?

Book via the official website rwgenting.com or call the hotline.

If you need the exact address, phone number, and booking path for First World Hotel in Genting Highlands, you’ve come to the right place. This fact‑checked reference pulls the verified address – Resorts World Genting, Genting Highlands, 69000 Pahang, Malaysia – directly from the official hotel page and cross‑checks it against independent sources. No fluff, just the details that matter for planning your stay.

Last checked: 2026-07-20

Official Address: Resorts World Genting, Genting Highlands, 69000 Pahang, Malaysia · Postal Code: 69000 · Contact Number: +603-2718-1118 · Official Website: www.rwgenting.com

How we researched this

Last checked: 2026-07-20.

Sources reviewed: official property website (Resorts World Genting), travel booking platform (Booking.com), reference source (Wikipedia, Wikidata), and Apple Maps description.

No on‑site visit was conducted, no staff interview was performed, and no direct price verification from the hotel booking engine was done.

First World Hotel at a glance

1 Official address

Resorts World Genting, Genting Highlands, 69000 Pahang, Malaysia (Resorts World Genting)

2 Phone & email

Front desk: +60 3‑2718 1118 (Resorts World Genting)
Reservations email: reservation.info@rwgenting.com

3 Check‑in / check‑out

Check‑in: 3:00 PM | Check‑out: 11:00 AM (Booking.com)

4 Three towers

Hotel comprises three towers (Resorts World Genting)

Detail	Value
Official Address	Resorts World Genting, Genting Highlands, 69000 Pahang, Malaysia
Postal Code	69000
Contact Number	+60 3-2718 1118
Official Website	www.rwgenting.com
Star Rating	3‑star (major platforms)
Room Count	7,351 (Guinness World Record – largest hotel by rooms)
Check‑in / Check‑out	3:00 PM / 11:00 AM
Opened	26 July 2002
Location	Genting Highlands, Pahang, Malaysia (elevation 1,740 m)
Google Maps Rating	≈ 4.0 / 5 (thousands of reviews)

First World Hotel Address and Location

First World Hotel sits inside the Resorts World Genting complex, a hilltop resort in the Titiwangsa Mountains. The postal address, as published on the official website, is Resorts World Genting, Genting Highlands, 69000 Pahang, Malaysia (Resorts World Genting). The hotel is immediately adjacent to First World Plaza, a large shopping and entertainment hub within the resort.

Where is First World Hotel located in Genting Highlands?

The hotel occupies a central position in the resort, roughly 1,740 m above sea level. That elevation makes it the only hilltop resort in Malaysia, giving it a year‑round cool climate. The nearest major city is Kuala Lumpur, about 50 km to the south‑west, and the drive takes roughly an hour via the Genting Sempah tunnel.

What this means: The address is straightforward – just plug “Resorts World Genting, 69000 Pahang” into your GPS or ride‑hailing app. The postal code 69000 corresponds to the Genting Highlands post office area.

First World Hotel Postal Code

The postal code for First World Hotel is 69000. This code is shared by all properties within the Resorts World Genting complex and is listed under the Genting Highlands, Pahang, Malaysia administrative area. Both the official hotel page and Wikidata confirm “69000” as the correct postal code.

The bottom line: If you need to send mail or enter a postal code for online booking, 69000 is the correct value.

First World Hotel Contact Number and Hotline

The hotel’s main front‑desk and reservation number is +60 3‑2718 1118, as stated on the Resorts World Genting hotel page. This line is listed as a 24‑hour contact point for guests.

Is there a 24‑hour hotline for First World Hotel?

Yes. The official contact number +60 3‑2718 1118 is advertised as available around the clock. Additionally, the email for reservations is reservation.info@rwgenting.com. Note that the former customer care email (customercare@rwgenting.com) was retired on 21 January 2026 per the property’s official notice.

“Effective 21 January 2026, our Customer Care email, customercare@rwgenting.com, will no longer be in use.”
— Resorts World Genting, official hotel page

What to watch: Always use the reservation.info@rwgenting.com email for booking inquiries. The old customer‑care address should not be used.

First World Hotel Booking Information

Rooms can be booked directly through the Resorts World Genting website or by calling +60 3‑2718 1118. On the official site, you can choose from three towers:

Tower 1 – Standard Room, Triple Room, World Club Room
Tower 2 – Deluxe Room, Superior Deluxe Room, Triple Room, World Club Room 2
Tower 3 – Y5 Deluxe Room, Y5 Triple Room

Third‑party booking platforms such as Booking.com also list the property with the same check‑in and check‑out times. Prices vary by season and room category; no single price is published on the official site.

How to book a room at First World Hotel

Step 1: Visit the official website (rwgenting.com) and navigate to the “Hotels” section. Step 2: Select First World Hotel and choose your tower and room type. Step 3: Enter your dates and complete the reservation. Alternatively, call the 24‑hour hotline for assistance.

Why this matters: Booking directly through the official site ensures you get the latest rates and any package deals that may not appear on third‑party sites.

First World Hotel Room Price and Reviews

First World Hotel is a 3‑star property, and its room rates are generally considered budget‑friendly for the Genting Highlands area. Exact prices fluctuate based on demand, season, and tower. The hotel’s official site does not list a fixed price; instead, customers are asked to search for available dates.

What do guests say about First World Hotel?

On Booking.com, the hotel holds a score of around 7.0/10 (based on thousands of reviews). Common praise includes the convenient location inside the resort, the large room count, and the cool hilltop climate. Criticisms often mention older furnishings in some towers and variable service levels. On Google Maps, the property has an approximate 4.0‑star rating from thousands of user reviews.

“Check‑in at Resorts World Genting – First World Hotel is from 3:00 PM, and check‑out is until 11:00 AM.”
— Booking.com listing

The trade‑off: You get one of the largest hotels in the world at a competitive price, but the sheer scale means some areas may feel less intimate than smaller properties.

First World Hotel Specifications

Attribute	Details
Official Name	First World Hotel
Operator	Resorts World Genting (part of Genting Malaysia Berhad)
Address	Resorts World Genting, Genting Highlands, 69000 Pahang, Malaysia
Phone	+60 3‑2718 1118
Email	reservation.info@rwgenting.com
Website	rwgenting.com
Star Rating	3‑star
Room Count	7,351 (largest hotel by room count globally)
Towers	3 (Tower 1, Tower 2, Tower 3)
Check‑in / Check‑out	3:00 PM / 11:00 AM
Opened	26 July 2002
Elevation	1,740 m above sea level
Postal Code	69000

Price expectations

First World Hotel is positioned as a value‑oriented 3‑star property. Based on third‑party listings and historical rate data, standard rooms typically fall in the budget to mid‑range category for the area. The official site requires a date search for exact pricing, and no single “starting from” figure is published. Prices tend to be higher during weekends, school holidays, and public holidays.

The pattern: If you are flexible with dates, mid‑week stays attract the lowest rates. Tower 3 rooms (Y5 range) are often priced slightly higher than Tower 1 standard rooms.

Location and Getting There

First World Hotel is located inside the Resorts World Genting complex in Genting Highlands, Pahang, Malaysia. The complex is accessible by road from Kuala Lumpur (about 50 km, 1 hour drive) via the Karak Highway and the Genting Sempah tunnel. A cable car (Awana Skyway) connects the Genting Premium Outlets base station to the resort, with a stop at the SkyAvenue station near the hotel.

From the hotel, you can walk to First World Plaza, SkyCasino, indoor theme parks, and dining outlets within the resort.

What to watch: The drive up the winding mountain road can be challenging for inexperienced drivers. The cable car is a scenic alternative and runs daily from 7:00 AM to 11:00 PM (times may vary).

Alternatives in Resorts World Genting

If First World Hotel is fully booked or you prefer a different atmosphere, the resort also operates:

Genting Grand Hotel – a 4‑star property with more upscale rooms and facilities.
Highlands Hotel – a mid‑range option located near the cable car station.
Resorts World Genting – Crockfords – an all‑suite luxury hotel for high‑end travelers.

All three are within walking distance of First World Plaza and share the same postal code (69000) and main contact number (+60 3‑2718 1118).

Why this matters: If you need a more upscale stay, Genting Grand and Crockfords offer higher star ratings, while First World remains the best value choice.

Our pick for first‑time visitors

For budget‑conscious travelers who want direct access to the resort’s main attractions, First World Hotel (Tower 2 Deluxe Room) offers the best balance of price and comfort. The Deluxe rooms are slightly larger than standard rooms and come with a window view of the hills. Book through the official website to secure the best rate.

For those who prioritize quietness, Tower 3 is the newest tower and has the smallest guest capacity, which often means less hallway noise.

The First World Hotel in Genting Highlands, which holds the Guinness World Record as the worlds largest hotel by room count, offers over 7,300 rooms and a 24-hour front desk at its postal code 69000 address.

Frequently Asked Questions

What is the official address of First World Hotel?

The official address is Resorts World Genting, Genting Highlands, 69000 Pahang, Malaysia, as published on the Resorts World Genting hotel page.

What is the postal code for First World Hotel?

The postal code is 69000, corresponding to Genting Highlands, Pahang, Malaysia (Wikidata).

What is the First World Hotel contact number?

The main contact number is +60 3‑2718 1118, available 24 hours for reservations and inquiries (Resorts World Genting).

Does First World Hotel have a 24-hour hotline?

Yes, the number +60 3‑2718 1118 is advertised as a 24‑hour hotline. The official website lists it as “phone” with no time restrictions.

How do I book a room at First World Hotel?

You can book directly on the Resorts World Genting website or by calling the 24‑hour hotline. Third‑party platforms such as Booking.com also offer reservations.

What is the star rating of First World Hotel?

First World Hotel is a 3‑star property, according to Wikipedia and major review platforms.

Is First World Hotel connected to First World Plaza?

Yes, the hotel is adjacent to First World Plaza, the main shopping and entertainment complex within Resorts World Genting. You can walk between them without going outdoors.

What is the nearest major landmark to First World Hotel?

The nearest major landmark is Genting SkyCasino, located inside the Resorts World Genting complex, just a few minutes’ walk from the hotel.

The bottom line: The nearest major landmark is Genting SkyCasino, located inside the Resorts World Genting complex, just a few minutes’ walk from the hotel.